I'VE seen the article on the standard website about Fairford chemist and I wish to express my views.
I along with most of Fairford are disgusted with the place. On 4 separate occasions when we went in to get antibiotics back in winter there weren't any, these were for my 4 year old sister.
Each time we had to go to Lechlade chemist which by the way is full of lovely staff and a fully stocked medicine department.
I also visited to get my partners insulin where I was told the fridge wasn't working and I'd have to wait which was fine as I understood this. However when I went back they told me the fridge was still not working correctly but if I wanted to I could take the insulin and try it. Bearing in mind if insulin doesn't get stored correctly it could have landed my partner in hospital!
On another occasion I had ordered my partners insulin on repeat prescription a week before to be told once I arrived they didn't have any. Luckily he had enough to get him through to the next day.
The place has been a disgrace for months and the staff are so rude and abrupt. I stood there for 14 minutes to pay for two packets of wet wipes the other day and there was no apology for having to wait that long.
I do hope some of this gets back to boots as I have complained myself but have had no response.
EMMA YOUNG
Fairford
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