FOOD and drink appreciation is a very personal thing and as a publican of more thanover 20 years' experience, I deal with praise and criticism every day – it’s part of the job.
We are fortunate that we have a well-established business that can weather this negative review, I wonder if the next pub that you review will be as lucky.
If you’re going to continue to run this feature, may I suggest that you employ somebody with at least some industry knowledge. I personally wouldn’t dream of walking into your offices to criticise what you do as I wouldn’t have the first clue about how your industry works.
NICHOLA LORD
Landlady of The Thames Head Inn
P.S. Thank you to all those who left kind comments on the Standard’s Facebook page.
Editor’s note: The Pub Spy feature is designed to give an honest, impartial and informative view on local pubs from an experienced critic. The Pub Spy’s anonymity is important to the feature so that the pubs do not give the critic any special treatment.
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