Hamptons International launches new 24/7 service

LEADING estate agent Hamptons International has announced that it is launching a brand new 24/7 service from the end of April.

This industry leading offering comes in direct response to feedback from customers.

It is designed for the thousands of people in the UK who may not have time or the opportunity during the normal working day to make property related calls or appointments.

Similarly, for the many International customers looking to buy, sell, let or rent that are currently – whether temporarily or permanently - based overseas in a different time zone.

Hamptons International’s trained experts will be available via telephone or webchat to book in appointments or assist with property related queries at all times of the day and night in order to meet customer needs.

Peter Whyte, Client Services Manager at Hamptons International, comments: “We are extremely excited to be rolling out our new 24/7 initiative. Customers around the globe will now be able to call any of the Hamptons branch phone numbers at any time of the day or night and speak to – or webchat - a Hamptons’ member of staff. Our “night owls” are all Hamptons in-house staff, trained in exactly the same way as colleagues out in the branches, meaning that there is no compromise on our high standards of customer service.”

Lesley Cairns, Managing Director of Hamptons International, says: “As a business, we always endeavour to respond to customers’ needs and innovate where possible to make the customer experience the best it can possibly be. Hamptons 24/7 will cater for everyone across the globe, whatever their reasons for needing - or simply preferring - to contact an estate agent, or book in a viewing or valuation, outside normal hours. We believe that matching our customer’s varying lifestyles is all part of delivering exceptional customer service.”

If you have any property related enquiries and would like to use the 24/7 service, please call 0203 369 4843.