BT fault prevents 999 calls

BT fault prevents 999 calls

BT fault prevents 999 calls

First published in News
Last updated
Wilts and Gloucestershire Standard: Brendan McFadden
Wilts and Glos Standard by , Reporter

DUE to a phone line fault in the Calne area emergency services cannot be contacted via the 999 number.

The fault is currently affecting approximately 4,516 properties in and around the town.

Mobile phones can still be used for emergency purposes and contact with the Police, Fire or Ambulance services.

Alternatively contact can be made directly at any Police, Fire or Ambulance station.

The Police, Fire and Ambulance service have put in place increased visible patrols in this area until the issue has been resolved.

A spokesman for Wiltshire Police said: "BT are working to resolve this issue as soon as possible and further updates will be provided via the media when appropriate. Further information may also be available via the internet from the service provider concerned. "

The Wiltshire and Swindon Local Resilience Forum will be addressing any issues with regards to vulnerable persons within the community.

In the meantime Wiltshire Police are urging residents to stay safe and to check on elderly and other vulnerable residents within their communities.

The Tebury area is also being affected by phone line faults and engineers from BT are working to fix the problem.

UPDATE: Problems in the Calne area have now been resolved.

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