Cirencester residents hit at Thames Water, the Environment Agency and Cotswold District Council out over flood response
ANGRY residents packed Cotswold District Council’s Cirencester headquarters last Thursday to quiz the authority and other agencies on what is being done following last winter’s flooding.
At the meeting Hereward Road resident Dorothy Hoyle – whose house was flooded in both November and December – spoke of the misery her and her neighbours had faced over Christmas and New Year.
"We spent 10 days filling up petrol pumps every two hours," she said.
"We don’t want to claim on our insurance because then we probably wont be able to afford it next year."
Cirencester resident James Bell said he felt Thames Water had "let the people of Cirencester down".
"Unfortunately, they have a monopoly and we can't change suppliers," he said.
Andrew Crawford from Thames Water apologised for any problems residents had faced and explained the town’s sewers were built to deal with water from homes and could not cope with excess water and sewage from floods.
"I won’t sit here and tell people we responded very well because we didn’t," he said.
Ian Tomes from the Environment Agency said flood mitigation projects had been identified but were deemed not to be cost-effective.
CDC’s head of public protection Kate Bishop said the council was currently reviewing how the floods were responded to so quicker action could be taken in the future.