Fight for family in heating row (From Wilts and Gloucestershire Standard)
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Fight for Coates family in heating row with Bromford
6:00pm Wednesday 16th January 2013 in News By Laura Shack
A MEDICAL worker has pleaded with a Cirencester housing association to take action over a situation that is compromising the health of a "vulnerable" baby boy.
Playing with his four older sisters, 15-month-old Archie Kent-Kellett looks healthy and happy.
But the youngster has needed hospital treatment four times because he was born with a hole in his heart, making him prone to respiratory diseases including pneumonia and bronchiolitis.
Mum Amy Kellett says she is desperate that the family's dusty coal heating system is replaced as it aggravates Archie’s condition.
But landlord Bromford Housing has refused because Archie does not receive a disability grant.
In a letter to Bromford dated November 8, a Gloucestershire Care Services worker urged Bromford to fund a more "healthy and appropriate heating system".
"The baby boy aged just one year has an underlying heart defect which leaves him vulnerable to illnesses and he is especially prone to chest infections," she wrote.
"An environment containing coal dust will only compound Archie’s respiratory distress and with the winter months advancing his chest problems are likely to deteriorate."
Following enquiries by the Standard, the family has now been told by Bromford that they need to apply for a Disabled Facilities Grant and gain a referral from an occupational therapist before any changes could be made.
A Bromford spokesman said: "We’re very sorry to hear that Archie is having health problems. We are sympathetic to the situation and are doing our best to help."
But a frustrated Amy hit back saying Bromford had recommended approaching other organisations for help in the past but never with success.
"It shouldn’t matter whether he’s disabled," she said. "It could be the difference between him being healthy or not."
Bromford said the family could help themselves if they used coal in the burner, rather than wood - which Amy said was a cheaper alternative.
But she added it was an inefficient system that took half a day to warm the house up and cost around £10 a day to run in winter.
"My kids are going to bed in their dressing gowns and with extra blankets because it’s so cold at night," Amy said. "I just want them to be happy and healthy."
Cotswold MP Geoffrey Clifton-Brown has said he would give "every possible assistance" in finding a solution in the row.
He said: "I take up a number of cases with Bromford on behalf of constituents each year, and I find that they are usually responsive and that most cases are amicably resolved."
Comments(3)
bobirving
says...
10:33am Thu 17 Jan 13
Bromford
says...
5:39pm Fri 18 Jan 13
Firstly, let me assure you the wellbeing of the family is our paramount concern. A Bromford engineer has been out to visit the family this week and we can confirm that the heating system is working efficiently and so there is no need for an upgrade as it is well within its lifespan .
In regard to your point about the fuel used, as the article indicates, the family have been using wood in a coal burner. Wood will produce more ash, whereas coal will produce more heat and last much longer, meaning better fuel economy.
A Housing Manager will be visiting the family to discuss their options, and we will continue to do all we can to support them.
Once again Cllr Broad, thank you for your comments.
Jarrod
Bromford Group
David Broad says...
1:48am Thu 17 Jan 13
But only Bromford could come up with the line that they could reduce the amount of coal dust by using coal, surely a priority transfer to one of the many new super dooper brand new state of the art fully insulated and eco heated afordable homes in Kingshill would be the answer if the little guy has respitory problems. They would probably have to move out while Bromford installed a new heating system anyway, even if they could fit it in to their busy planned forward maintenance 10 year plan schedule.